Refunds, Returns and Exchange Policy
I one hundred percent believe in my products and want you to be fully satisfied with the purchases you make from me. This is the reason for the Redefining Strength 100% Satisfaction Guarantee.
100% Satisfaction Guarantee
What it is:
I want you to feel confident that Redefining Strength provides you everything that I say I will. If you do not feel as though I came through on my promise, simply send an email to [email protected] and I would be happy to refund your purchase.
What it is not:
The satisfaction guarantee is not your scapegoat for not using the program or for having buyer’s remorse. Harsh? Maybe but it is my personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. And I want you to be 100% certain you WANT to invest in yourself BEFORE you buy. My tools have been developed to enable you to take control of your lifestyle, mentality and ultimately your self confidence. I have developed a system to educate YOU to create sustainable results – but the first step starts with you. Please review my refund policy for further details on the matter.
Redefining Strength can accept returns of products or services purchased directly from Redefining Strength and in accordance with the restrictions below. Although I strive to minimize process times, refunds may take over one week to process once I receive all required information and/or product(s).
Policy Restrictions (Applicable To All Returns)
1. To be considered for a refund or exchange, the return must be requested within 7 days of receipt (delivery to mailing address or email inbox as required). To request a refund or exchange, please email [email protected] In all cases, refunds will be made ONLY to the original form of payment. Some restrictions apply. Please review details below for potential restrictions.
2. Shipping costs are non-refundable. You are responsible for shipping associated with returning the item.
3. eBook, instant downloads, lifetime access & Custom Meal Plan/Workout Plan purchases are non-refundable.
4. All event ticket sales are final. Tickets purchased for a Redefining Strength event may not be returned or exchanged for a full or partial refund.
5. Apparel purchased directly from Redefining Strength may be exchanged or returned for Redefining Strength store credit. The apparel item(s) must be deemed unworn, unwashed, and all original tags and labels are attached to the item(s).
6. Dietary Supplement refund requests will only be considered if the respective dietary supplement is unused, unopened, and in the original packaging.
7. All apparel items are non-refundable. Returned apparel will only qualify for an exchange or Redefining Strength store credit. All returned apparel items must be unworn, unwashed, and in the original packaging to be considered for an exchange/store credit.
8. Other Items – All other items must be unopened and unused to be considered for a refund.